Thank you very much. I will contact our IT folks and alert them to Chrome's cache issues. I'll also request they research tools to prevent the Chrome cache from putting roadblocks in front of our learners. Glad to hear this is not a Dreamweaver issue. Thanks again.   ... View more

Thank you for this information. This definitely looks promising. I appreciate being pointed the right direction. ... View more

Thanks for your response. Yes, we tried F5, Ctrl F5, and clearing the cache in Internet Explorer which worked, but clearing the cache did not work in Chrome. This is perplexing because it just started a month or so ago. F5 has always refreshed the screen until now. I am fairly savvy, but I am at a loss on this. I have read today that Dreamweaver has a cache... I am just trying to rule that out before escalating this higher. I just don't want our end users getting frustrated with technical issues when simply trying to open a document or launch a course. Any insights is definitely appreciated.   ... View more

Help! To be clear, I am having a problem that sounds much like Haroldntx. I develop and administer Training and HR websites on my companies Intranet, and have done this for the last 12 years. I have creative cloud, so I get the updates routinely. The problem is, I have noticed in the last one to two months after the Dreamweaver updates, the content does not always refresh on the end user browsers. I get complaints! Some use IE and others use Chrome. Here's the situation. The training materials consist of PDFs for guides, and Storyline 2 files (story.html or story_html5.html) for eLearning courses. I work in the corporate office and support all of operations around the US... so keeping our compliance training files updated frequently is critical to our operations. After we have updated and published the training content which is versioned, it does not appear when the user clicks on it, nor when they press F5, or Ctrl F5, nor when they clear the browser cache in some cases. IE seems to clear its cache better than Chrome... BUT... this is a problem. We update the document a lot, and it is absolutely ridiculous to have learners/ users clear their every time we update training files that need.  This problem is new as it has never happened before. Pressing F5 has always worked, but now it does not. What is new, is using Dreamweaver 2017. I had our IT Technical Support Pros look at the problem yesterday, and they tried a number of things, including the complete removal of the files, both the new and old files. Even after moving the files out of the folders, the link pulled up the old file again. At that point, they said it is not the browser cache. They tested everything on their end. I need to know how Dreamweaver is is handling the cache... and I need to know how to fix this ASAP. Help is appreciated! ... View more